C2C conducted this research in partnership with the Google Cloud Developer Relations team to better understand cloud users and how they interact with different cloud providers at their organizations.
C2C developed this survey to understand how cloud services are used at different organizations. Research goals included: to recognize pressures users face, to learn what projects customers are working on, and to identify the technologies used to complete these projects. Additionally, we wanted to measure usage of and satisfaction with cloud providers.
This survey was fielded in June and July of 2022.
01
AI and ML technologies are on the rise. However, most customers are not currently using them. While they have plans to adopt AI and ML and expect to incorporate both more in end-user application development projects, users likely need more information and guidance to prepare to adopt these technologies.
02
Google Cloud is the cloud service provider used most often to develop “cloud native” apps and processes. Its users are currently most engaged with software as a service (SaaS) end-user applications and development projects, typically for the computer software industry.
03
Due to high pressures on growing and scaling businesses, cloud storage and migration tools are the most used technologies. This is reflected in most cloud service providers being used to deploy on-premises applications to the cloud.
04
Google Cloud is the most used cloud provider, followed by Amazon Web Services. These providers are also the most committed to open source models. Lower on the spectrum of open source commitment are SAP and Oracle Cloud—the providers most frequently evaluated and rejected—due to lack of support and suitability..
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